Delivery & Shipping Policy

Earnytics LLC primarily provides digital services including logo design, branding, website development, and related creative solutions. Most deliverables are transmitted electronically rather than shipped physically.

This Delivery & Shipping Policy outlines how we deliver your projects, expected timelines, file formats, and what to do if you experience any delivery issues.

All digital deliverables are provided through secure, professional channels:

• ✔Email: Final files and previews sent directly to your registered email address
• ✔Cloud Links: Download links via Google Drive, Dropbox, or similar secure platforms
• ✔Client Portal: Access to project files through our designated client communication channels
• ✔Live Preview: Design concepts shared for review before final file delivery

You will receive a delivery confirmation email once your files are ready for download or have been sent to your inbox.

Delivery timelines vary based on your selected plan. All timelines are measured in business days (Monday–Friday, excluding U.S. federal holidays):

Timelines begin after we receive your complete order details, payment confirmation, and any required brand brief information.

Upon project completion, you will receive files in industry-standard formats:

• ✔PNG — High-resolution with transparent background
• ✔JPG/JPEG — Web and print-ready formats
• ✔PDF — Vector-based print quality document
• ✔SVG — Scalable vector format for web use
• ✔AI/EPS — Editable source files (included in applicable plans)

All logo plans include a FREE round of revision. Revision delivery works as follows:

• ✔Submit revision requests within 7 days of receiving initial concepts
• ✔Revised designs delivered within 1–2 business days after receiving your feedback
• ✔Revisions must be clear and consolidated into a single request when possible
• ✔Additional revision rounds beyond the included free round may incur extra charges

For website design, development, and other digital projects, delivery is handled in milestones:

• ✔Phase Deliverables: Wireframes, mockups, and staging links shared at each project phase
• ✔Final Launch: Completed website deployed to your hosting environment or domain
• ✔Handover: All source files, credentials, and documentation provided upon final payment

Earnytics LLC is a digital-first agency. We do not routinely ship physical products. Where physical deliverables are requested:

• ✔Shipping costs and methods will be quoted separately before dispatch
• ✔Standard domestic U.S. shipping typically takes 5–7 business days
• ✔International shipping times vary by destination (7–21 business days)
• ✔Tracking information will be provided once the shipment is dispatched
• ✔Earnytics LLC is not responsible for delays caused by carriers or customs processing

Our digital services are available to clients worldwide. Digital file delivery is not restricted by geography. For physical shipments outside the United States, recipients are responsible for any import duties, taxes, or customs fees imposed by their country.

• ✔Email not received: Check your spam/junk folder; contact us for a re-send
• ✔Broken download link: We will regenerate and resend within 24 hours
• ✔Incorrect files: Report within 48 hours for a corrected delivery at no charge
• ✔Missed deadline: Contact us and we will prioritize your order

Once your order is placed, you will receive an order confirmation email with your order number and estimated delivery date. Our team will keep you updated at key milestones. For status inquiries, email us with your order number and we will respond within 24 business hours.

We may update this Delivery & Shipping Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.